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Front Desk Representative

Optima Medical18275 N 59th Ave. Glendale🇺🇸United StatesPosted Oct 14, 2026

Why This Role Stands Out

As a Front Desk Representative with Optima Medical, you'll gain valuable experience in a reputable healthcare organization, with opportunities for professional growth in a supportive team environment. This hybrid role is perfect for detail-oriented individuals with excellent communication skills who thrive on providing exceptional customer service and contributing to a positive patient experience. Apply today to join a mission-driven company dedicated to improving lives!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
18275 N 59th Ave. Glendale, United States
Posted
6 hours ago
EMR

Job Description

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities:

  • Verify insurance coverage
  • Collect past due balances and copayments upon checking in
  • Answer phones and relay messages
  • Confirming patient appointments
  • Schedule initial and follow up appointments
  • Input/Update patient information, including insurance

Front Desk Receptionist Qualifications:

  • 1yr Medical Front Office (Preferred)
  • 1yr Customer services experience (Required)
  • Experience with EMR
  • Excellent written and verbal communication skills
  • Detail oriented
  • Positive attitude that welcomes teamwork
  • Multitask efficiently
  • Must have HS diploma or GED equivalent

Why join our team?

  • Substantial growth opportunities 
  • Leadership and mentoring 
  • Resources to further career 
  • Fun work environment (lunches, events, holiday parties)  
  • Benefits (medical/vision/dental/401k/paid holidays)
  • Supportive and positive work environment

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