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2nd line Service Desk Shift Manager

ECSSolihull, West Midlands🇬🇧United KingdomPosted 14 Aug 2026

Why This Role Stands Out

This role offers a fantastic opportunity to advance your IT leadership career within a reputable company, managing a skilled team and ensuring top-tier service delivery. You'll thrive here if you are a proactive and experienced IT professional seeking a dynamic, hybrid environment with a competitive salary and shift allowance. Apply now to take your career to the next level!

Quick Overview

Salary
£40k/yr
Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

2nd line Service Desk Shift Manager
Solihull, West Midlands
£40,000 + 20% Shift Allowance (£48,000 OTE)
Permanent 4 on / 4 off Shift Pattern
12-hour shifts (7am-7pm & 7pm-7am)

We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance click apply for full job details

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