SAP S/4HANA Program Manager

Must Have Technical/Functional Skills

•  15+ years of SAP program management experience, including at least three end-to-end SAP S/4HANA implementation programs.

•  Experience leading large ERP transformation programs with budgets exceeding $10M.

•  Strong knowledge of SAP Activate methodology and Greenfield and Brownfield S/4HANA deployments.

•  Broad understanding of SAP Finance (FI/CO), Procure-to-Pay, Order-to-Cash, Supply Chain, Manufacturing, Logistics, and Master Data Governance.

•  Experience with Commodity Management or Commodity Trading and Risk Management (CTRM) is preferred.

•  Expertise in program planning, execution, governance, PMO management, executive reporting, and steering committee leadership.

•  Strong budget, financial, commercial, SOW, risk, issue, dependency, and change-request management experience.

•  Proven ability to coordinate functional, technical, integration, data migration, testing, change management, SAP Services, and third-party teams.

•  Experience leading Fit-Gap, Design, Build, SIT, UAT, Cutover, Go-Live, Hypercare, and stabilization activities.

•  Experience managing global onsite and offshore delivery teams, staffing plans, vendors, quality, and organizational readiness.

Roles & Responsibilities

•  Own end-to-end delivery of the SAP S/4HANA transformation program across all workstreams.

•  Establish the program execution strategy, governance model, delivery roadmap, reporting cadence, and decision forums.

•  Manage scope, schedule, budget, quality, resources, dependencies, and outcomes across program tracks.

•  Act as the primary interface and escalation point for customer executives, leadership, SAP Services, business stakeholders, and partners.

•  Lead executive reviews and steering committee meetings, presenting status, risks, decisions, recommendations, and recovery plans.

•  Define and monitor KPIs, dashboards, milestones, phase gates, RAID items, deployment readiness, and project health indicators.

•  Coordinate functional, technical, integration, data, testing, change management, SAP Services, and third-party vendor delivery.

•  Ensure successful completion of Fit-Gap, Design, Build, SIT, UAT, Cutover, Go-Live, Hypercare, and stabilization phases.

•  Manage program financials, revenue realization, effort consumption, forecasts, SOW commitments, contractual obligations, and change requests.

•  Proactively identify and mitigate risks, resolve critical issues, and drive timely cross-functional decisions.

•  Govern onsite and offshore staffing, recruitment, onboarding, resource fulfillment, capability building, and succession planning.

•  Ensure adherence to delivery, quality, security, and compliance standards while maintaining strong customer relationships.

Generic Managerial Skills, If any

•  Exceptional executive communication, presentation, and stakeholder management skills.

•  Strategic thinking with strong decision-making, analytical, and financial acumen.

•  Effective conflict resolution, negotiation, and multi-vendor coordination skills.

•  Ability to manage ambiguity, establish accountability, and drive measurable outcomes.

•  Strong customer relationship management and leadership across di stributed teams.

•  High ownership mindset with a consistent focus on delivery excellence.