Quick Overview
Job Description
Scrum Master for a fast-paced Salesforce implementation program, leading the team to deliver sprint goals and ensuring effective Agile execution.
Requirements
7+ years of Salesforce delivery experience, including Health Cloud, Service Cloud, or Experience Cloud
Proven Scrum Master experience leading sprint planning, standups, sprint reviews, retrospectives, and backlog refinement
Hands-on Salesforce implementation experience, not just O&M/support
Strong knowledge of Scrum/Agile; SAFe experience is a plus
Salesforce configuration or admin skills are highly preferred
Understanding of Salesforce release cycles, integrations, customization, and deployments
Ability to track sprint metrics, velocity, risks, dependencies, and delivery progress
Experience with Jira, Confluence, Zephyr, or Salesforce DevOps tools
Scrum Master certification such as CSM, PSM, or SAFe Scrum Master
Strong communication, facilitation, and stakeholder-management skills
Ability to remove blockers and keep the team focused on sprint goals
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