Quick Overview
Salary
$17 - $18/hr
Seniority
Mid Senior
Work mode
On Site
Location
United States
Posted
2 months ago
Microsoft Office
Job Description
Benefits
- Employee discounts
- Flexible schedule
We’re a rapidly growing, award-winning franchise that’s not your typical company. Here at Goldfish, we don’t just teach kids to swim—we build confidence, celebrate milestones, and change lives. We wear flip-flops, work in a tropical environment, and cheer each other on with shout-outs, gift cards, and team events.
Now we’re looking for a Front Desk Sales & Customer Service Representative who’s ready to help us grow and shine!
What You’ll Do
- Drive Sales & Enrollments: Engage families in conversations about membership options, clearly explain our programs, and confidently close sales to grow our student base.
- Deliver Top-Notch Customer Service: Greet families with a smile (yes, even through the phone!), handle questions with patience, and resolve concerns with professionalism and care.
- Be a Marketing & Social Media Pro: Create engaging content, post regularly on Instagram/Reels, and collaborate with management to drive brand visibility and community engagement.
- Stay Organized & Efficient: Manage schedules, process registrations, handle merchandise sales, and support events like birthday parties and open houses.
- Represent the Brand: Be the warm, professional face and voice of Goldfish Swim School—making every family feel welcome from the first hello.
- Morning availability throughout weekdays
- A natural people-person with sales drive and customer service passion.
- Confident and comfortable speaking with families on the phone and in person.
- A positive, professional attitude—even when handling tough conversations.
- Strong organizational skills and ability to multitask in a busy environment.
- Basic computer skills (Microsoft Office knowledge a plus).
- High school diploma or GED required; some college preferred.
- Previous sales, marketing, or customer service experience strongly preferred.
Pay: Training rate- $ 16.95 Training Complete: $ 17.95
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