Customer Service, Sales and Scheduler

Job Description
Looking for a career where your sales prowess and organizational skills can shine? Join
Professor Gatsby's Heating & Cooling team as an
Inside Sales Rep - Service Scheduler ! Want an opportunity to work with the highest-rated HVAC company and earn as much as 70k + based on your performance?! We also provide great benefits
, including health insurance, a 401(k) with company match, multiple bonus programs, paid holidays, paid vacation, paid sick days, and company parties, while playing a crucial role in delivering exceptional service to our valued customers.

If you're ready to be part of a dynamic company and take your sales career to new heights, keep reading! Customer satisfaction is our first priority. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to meet their needs. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Our team focuses on continuing education so we can present our customers with the best options in the industry.

As a Call Center Agent - Inside Sales Rep offering
HVAC/Plumbing/Electrical solutions to customers. This is a phone-heavy position as you respond to inbound calls and make outbound calls. Your primary responsibility will be to follow up with customers where we quoted work and didn't sell in an effort to help them move forward and make sure they are getting 100% satisfaction.

This position is very important to make sure that our employees are thorough with customers and explain the value that we provide that other companies don't. customers, scheduling appointments, and communicating with technicians when necessary. Outgoing and friendly, you build a rapport with clients while maintaining a sense of urgency to help solidify the close. As you speak with customers, you promote our
HVAC/Plumbing/Electrical services and resolve any objections to set firm appointments.

You take great pride in using your excellent customer follow-up and lead management skills to help increase our sales and bring more profits to our company! REQUIREMENTS FOR AN INSIDE SALES REP - SERVICE SCHEDULER
Experience in a sales or customer service role
Proficiency with phone and email communication
Drive to succeed and ability to take initiative with customers
While not required, experience working in a call center or performing phone sales would be very beneficial. A natural knack for sales, with previous inside sales experience highly desired.

Exceptional communication skills, allowing you to engage customers and build rapport effortlessly. Top-notch organizational abilities, enabling you to manage service schedules effectively and efficiently. Strong customer service orientation, delivering solutions that address customer needs promptly. A proactive mindset, always seeking ways to optimize scheduling and improve customer satisfaction. Multiple shifts are available from Monday-Friday or Tuesday – Saturday, hours will rotate, between 7 am-6 pm, varying shifts. (Our initial application process is quick, easy, and mobile-friendly!