Why This Role Stands Out
As a Front Office Receptionist at the vibrant AccorHotel, you'll gain invaluable customer service and administrative experience within a renowned hospitality brand, with opportunities to grow your career. This role is perfect for someone with a positive attitude and a passion for creating excellent guest experiences, so apply today to join their dynamic team!
Quick Overview
Job Description
Ibis Melbourne Hotel & Apartments is looking for a Part Time Hotel Receptionist to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets.
- Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, professional and in keeping with the principles of Heartist
- Support and value the contributions of all team members, creating trust and empowering our people
- Treat guests and team members from all cultural groups with respect, sensitivity and transparency.
- Be an advocate of ALL: Accor’s loyalty program to non members
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings, providing helpful information & entering reservations
- Answering guests queries in a timely and efficient manner.
- Addressing guest requests and handling guest complaints in a positive manner.
- Liaise with inter departments to assist guest and advise of room moves
- Previous hotel front office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Excellent communication, interpersonal and time management skills
- A friendly and positive can-do attitude who enjoys working in a team
- Previous experience Opera desirable not essential
What is in it for you:
- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
- Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Similar jobs
- GE
Receptionist in our Day Surgery unit
NewAuto ApplyGenea
Sydney, NSW🇦🇺On-siteYesterdayMedical TerminologyPatient CareAdministrative - GE
Receptionist
Auto ApplyGenea
Sydney, NSW🇦🇺On-site1 week agoMicrosoft OfficeSchedulingAdministrative - GE
Medical Receptionist/Specialist PA
Auto ApplyGenea
Sydney, NSW🇦🇺A$100k/yrHybrid6 weeks agoPatient CareHealthcare - AC
Receptionist - Club Millesime
Auto ApplyAccorHotel
Sydney, NSW🇦🇺On-site2 weeks agoMicrosoft OfficeAdministrative - AC
Front Office Receptionist
Auto ApplyAccorHotel
Busselton, WA🇦🇺On-site2 weeks agoMicrosoft OfficeAdministrative - AC
Guest Service Agent (Hotel Receptionist)
Auto ApplyAccorHotel
Newcastle, NSW🇦🇺On-site3 weeks agoFood & Hospitality - AC
Front Office All Rounder - Full Time
Auto ApplyAccorHotel
Hobart, TAS🇦🇺On-site6 days agoCustomer Service - AC
Front Office All Rounder
Auto ApplyAccorHotel
Carrara, QLD🇦🇺A$35 - A$49/hrOn-site2 weeks agoAgileMicrosoft OfficeCustomer Service - AC
Front Office Welcomer (Porter)
Auto ApplyAccorHotel
Melbourne, VIC🇦🇺On-site6 days agoCustomer Service - AC
Front Office All Rounder
Auto ApplyAccorHotel
Mackay, QLD🇦🇺On-site7 weeks agoMicrosoft OfficeCustomer Service - AC
Reception Agent
Auto ApplyAccorHotel
Mackay, QLD🇦🇺On-site3 months agoAdministrative - AC
Front Office Receptionist
Auto ApplyAccorHotel
Newcastle, NSW🇦🇺On-site5 weeks agoAdministrative