Lead Technical Program Manager, Marketing Automation

Salary: $61,000 - 101,000 per year
Requirements:
We require 5+ years of experience, or equivalent expertise, in technical program management leading complex technology projects and programs within a large organization. We value demonstrated experience using enterprise-authorized AI capabilities in the workplace to support program management workflows, with strong validation practices and awareness of data sensitivity. We expect the ability to review and confirm AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data-handling expectations.

We need advanced stakeholder management skills, including the ability to build productive relationships and influence decisions across cross-functional teams and clients. We require proficiency in one or more programming languages and a solid understanding of core web and internet relationships. We need subject matter expertise in JIRA. We look for proven analytical and problem-solving ability to break down business, technical, or operational goals into manageable workstreams.

We require experience in networking and infrastructure, including firewalls and submitting requests via ACM (Application Connectivity Manager). We need familiarity with Akamai and F5 as it relates to PSaaS. We require working knowledge of IP addressing and subnetting.

Preferred: experience with static and dynamic code scanning tools and technologies.

Preferred: knowledge of ethical hack or penetration testing tools and technologies.

Preferred: familiarity with open source scanning tools.

Preferred: experience with Bitbucket, Jenkins, and Jules.

Responsibilities

We develop and execute detailed project plans that include technical requirements, resource allocation, and timelines to support on-time delivery of technology solutions. We use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, such as consolidating inputs into integrated plans, RAID, and executive-ready updates, while validating outputs and handling data appropriately. We identify and reduce risks by addressing roadblocks early and putting contingency plans in place to keep projects and programs moving.

We collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables aligned with business priorities. We apply advanced analytical reasoning to evaluate program performance, identify improvement opportunities, and implement data-driven enhancements. We promote agile delivery practices and continuous improvement, encouraging a culture of learning and innovation within the team. We promote reuse-first, AI-assisted practices for program governance and reporting, with human review and alignment to delivery standards.

Technologies

AI
BitBucket
Support
JIRA
Jenkins
Web
More:
We are partnering with J.P. Morgan to find exceptional professionals for this Lead Technical Program Manager opportunity within our Consumer & Community Banking Technology team. In this role, we drive the delivery of complex technology programs that support business goals across the firm. Chase is a leading financial services company serving nearly half of U.S. households and small businesses, offering a broad range of financial products and solutions.

We provide a competitive total rewards package, with compensation based on role, experience, skill set, and location, along with benefits and programs for eligible employees such as comprehensive health coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.

We value diversity, inclusion, and equal opportunity, and our Consumer & Community Banking division supports customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. last updated 41 week of 2026