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Senior Salesforce Industries Architect - Communications Cloud

The HR AllySydney, Sydney🇦🇺AustraliaPosted 12 Aug 2026

Why This Role Stands Out

You'll have the opportunity to architect cutting-edge Salesforce solutions within the dynamic telecommunications sector, driving impactful projects and honing your expertise. This hybrid role is perfect for a seasoned Salesforce professional with deep Communications Cloud/Vlocity experience who thrives on leading technical design and end-to-end delivery. Apply now to shape the future of telecom technology!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
SOAPSQLAgileJavaScriptREST

Job Description

Location: Sydney, Australia
Experience: 10-12 Years
Employment Type: Permanent

Role Overview

We are looking for an experienced Salesforce Industries Architect - Comms Cloud (Vlocity) to lead technical and functional architecture for Salesforce implementations within the Telecommunications industry.

Key Requirements
  • 10-12 years of overall Salesforce CRM implementation experience.
  • 5+ years of hands-on experience with Salesforce Communications Cloud / Vlocity.
  • Strong Telecommunications industry experience.
  • At least one end-to-end Salesforce Industries (Vlocity) implementation, preferably in Telecom.
  • Strong knowledge of CPQ, Order Management, EPC and CLM on Vlocity.
  • Hands-on experience with OmniStudio, including OmniScripts, DataRaptors, Integration Procedures and Cards.
  • Strong Salesforce development knowledge across Apex, SOQL/SQL, XML/JSON, Visualforce, JavaScript, SOAP and REST APIs.
  • Experience in legacy CRM/system migration to Salesforce/Vlocity.
  • Strong Salesforce configuration, integration and development capabilities.
  • Salesforce Communications Cloud certification is preferred/required.
Key Responsibilities
  • Provide technical architecture, oversight and governance for Salesforce/Vlocity projects in the Telecom domain.
  • Lead technical and functional design sessions and define scalable Salesforce/Vlocity solutions.
  • Architect and develop solutions using Apex, Lightning Web Components, Visualforce and related technologies.
  • Design and implement Vlocity solutions using Industry Console, OmniStudio, Cards, OmniScripts, DataRaptors, Integration Procedures and Product Modelling.
  • Lead custom development, integrations and data migration activities.
  • Mentor technical teams and provide guidance on Salesforce/Vlocity development and integration best practices.
  • Support delivery teams in resolving complex technical and architectural challenges.
  • Promote best practices, reusable solutions and continuous improvement across the Salesforce/Vlocity ecosystem.
Must-Have Skills
  • Salesforce Industries / Communications Cloud (Vlocity)
  • Telecommunications domain experience
  • CPQ, Order Management, EPC & CLM
  • OmniStudio / OmniScripts / DataRaptors
  • Salesforce configuration & development
  • Apex, LWC, SOQL, REST/SOAP integrations
  • End-to-end Salesforce/Vlocity implementation experience
Good to Have
  • Agile certification
  • Experience leading large-scale Salesforce transformation or migration programs

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