Service Desk Analyst - IT Support & Flexible Shifts

Bolton Clarke is seeking a Service Desk Analyst to provide Level 1 and 2 technical support across local and wide-area networks from Brisbane. You will resolve incidents, document solutions, and contribute to knowledge resources while maintaining data integrity and security.

The role requires a IT-related degree, strong communication skills, and familiarity with SQL and Microsoft Office; ITIL certification is preferred and opportunities for career progression are highlighted.