Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Brisbane, Queensland, Australia
Help Desk
Job Description
L3Harris is recruiting an IT Support Officer in Australia to act as the first point of contact for IT resolutions in the Help Desk queue. You will prioritise incidents across phone, email, walk-in, and chat while supporting a Windows 10 environment and mobile devices.
You will follow established processes, contribute to knowledge bases, and participate in incident response and system improvements to meet service targets. Australian citizenship and NV1 clearance eligibility are required.
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