Start searching
Back to Jobs
Recently postedRemoteOther

Import/Export Administration Coordinator

Siro Clinpharm Pvt LtdUnited States🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeRemote
LocationUnited States
Microsoft Excel

Job description

Job title: Import/Export Administration Coordinator
Experience: 7+ yrs

ACCOUNTABILITIES: 

  • Create Import and Export shipments in GTM based on documents received and trade data provided by Import/Export Specialist.
  • Monitor key shipment status including customs cleared, delivered, proof of delivery (POD) received, and temperature data received.
  • Follow up with brokers/couriers as needed and update shipping log to reflect the latest status.
  • Use a standardized checklist to ensure all required documents (e.g., CI/PL, permits, licenses, CoA, temperature data, etc.) are collected and uploaded to GTM
  • Add new partner data into GTM (e.g., Shipper, Consignee, Broker, Sites)
  • Run monthly reports from GTM (e.g., shipments by drug program/study, vendor, lane, country).
  • Monitor the team/group Outlook inbox for new shipment requests and other inquiries.
  • Log new shipment requests into GTM and/or the shipment request log according to defined procedures.
  • Send standardized acknowledgement and status emails to requestors using agreed templates.
  • Maintain an incidents log for shipment issues (e.g., broker/courier errors, customs holds, documentation errors, temperature excursions).
  • Assist with creating new business process documents and work instructions related to global import/export operations.
  • Update and maintain existing business process documents based on input from subject matter experts.

CORE Element:

  • Strong attention to detail and ability to execute consistently using checklists and defined procedures.
  • Strong Microsoft Excel skills (e.g., managing trackers/logs, filters/sorts; pivot tables preferred).
  • Strong written communication skills for customer-facing email updates using templates.
  • Ability to prioritize multiple shipment requests and maintain accurate, up-to-date logs in a remote work environment.
  • Must be able to handle evolving tasks while maintaining high quality results.
  • Must be able to recognize potential conflicts and escalate when necessary.

Interested candidates can share their CV on

Similar jobs

Apply