Quick Overview
Job Description
Job Description
Job Description
At the Francisco Ortiz agency of GreatFlorida Insurance, we believe that insurance is about more than just numbers on a page—it is about helping our neighbors in Orlando protect what matters most to them. We are a locally-focused, warm, and welcoming team that values integrity and genuine human connection above all else. When you join our office, you are not just an employee; you are a vital voice for our clients during their most important moments.
We are looking for someone who brings a positive attitude to work every day and genuinely enjoys helping others find the right coverage. You will play a key role in growing our footprint in the Orlando market by providing clear, honest, and helpful guidance to every person who calls or walks through our doors. If you are looking for a place where your contributions are recognized and where you can build a stable, rewarding career while making a tangible difference in the lives of Floridians, we would be delighted to talk with you about joining our growing family.
Responsibilities
Review client files to identify coverage gaps and offer solutions that provide true peace of mind. Manage incoming inquiries from prospective clients and explain the benefits of various insurance policies. Prepare and deliver quotes for home, auto, and commercial insurance products. Process policy changes, answer billing questions, and assist clients with their day-to-day needs. Maintain accurate records in our agency management system to ensure smooth follow-up and compliance. Participate in local community outreach to help grow our brand presence throughout the Orlando area.
Requirements
Valid Florida 2-20 or 440 Property Casualty Insurance License. Strong comfort level with quoting software and policy management systems. Exceptional verbal and written communication skills to build rapport with clients. Demonstrated ability to manage a pipeline and prioritize daily tasks. High attention to detail when reviewing policies and coverage limits. Previous experience in a retail or professional insurance office setting is helpful. Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###
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