Key Account Manager Global Sales - MICE

Key Account Manager Global Sales - MICE

At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal-opportunity employer.

Our global sales team is growing, and we are looking for a Key Account Manager Global Sales, MICE segment, who will support the GSO vision and mission by leveraging MHR’s products and services within their assigned account portfolio.

This role will ensure that it builds long-term, value-based customer relationships that will enable the success of key performance indicators and objectives.

This role will be responsible for proactive selling, total account management of key accounts, and closing business for both Regional and International Hotels. Hotel familiarisation trips and client events will be required throughout the year.

Key Responsibility:

• Coordinate with the Director of Sales Key Accounts and VP of Commercial UK/EU to produce the annual strategy plan and sales budget for MICE corporate and agency accounts.
• Build a clear plan to achieve the agreed goals and objectives set out in the annual sales plan, focusing on Millennium Hotels and Resorts regional and Global hotels in the region.
• Source and manage global RFPs for group and meetings' travel and handle leads from corporate accounts and third parties.
• Research and identify new business opportunities for the group from your account base, work very closely with hotel Millennium Hotels and Resorts sales teams and account managers in MICE Agencies
• Lead quarterly/ monthly reviews with key accounts within an assigned portfolio, assessing market share gains, driving activity, and agreeing on MI targets for the hotels.

What will make you successful:

• Previous experience working with regional or global accounts and a track record of over achievements to targets
• Have proven ability in strategic thinking and planning
• Have a passion for developing new business and demonstrate an entrepreneurial mindset Be committed to customer support
• Be flexible and agile with an entrepreneurial mindset

We offer a benefits package including

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

#COPCaterer