Quick overview
SeniorityMid Senior
Work modeOn Site
LocationTempe, AZ, United States
Microsoft ExcelGoogle WorkspaceFreshdeskServiceNowTicketing SystemsJiraWindows Server
Job description
Location: Tempe, AZ Salary: $22.00 USD Hourly - $27.00 USD Hourly Description:
*100 Onsite at Clients' Tempe Headquarters
Job Description:
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
*100 Onsite at Clients' Tempe Headquarters
Job Description:
- Request Handling & Order Placement
- Process incoming employee hardware requests (laptops, monitors, peripherals, accessories) via the IT ticketing queue.
- Obtain required approvals, generate purchase requests, and place hardware orders with approved vendors.
- Track order statuses, expedite urgent shipments, and communicate clear delivery timelines to end users and hiring managers.
- Logistics & Administrative Support
- Maintain an organized inventory storage room (coordinating stock levels for chargers, adapters, docks, etc.).
- Assist with the safe disposal and e-waste recycling of obsolete hardware according to company security and environmental standards.
- Create and update basic documentation for internal setup procedures and request workflows.
- Required Qualifications
- Experience: 0-2 years of experience in an IT support, helpdesk, or IT administrative/logistics role.
- Education: High School Diploma or Associate Degree; coursework in IT/Computer Science is a plus.
- Technical Aptitude: General familiarity with Windows OS, macOS, and standard PC/laptop hardware components. Experience with ticketing systems (e.g., Jira, ServiceNow, Freshdesk) and spreadsheets (Excel/Google Sheets).
- Soft Skills: Strong organizational skills, high attention to detail (tracking serial numbers and asset IDs), and friendly customer service communication skills.
- Physical Ability: Ability to lift and carry up to 40 lbs (boxes, desktop equipment, monitors) and perform physical inventory setup.
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
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