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Guidewire ClaimCenter Business Analyst

IT AmericaBlue Bell, PA🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationBlue Bell, PA, United States
Stakeholder ManagementScrumAgile

Job description

Position: Senior Business Analyst Guidewire ClaimCenter
Experience: 7+ Years
Domain: Property & Casualty (P&C) Insurance
Certification: Guidewire ClaimCenter Certification Mandatory

Job Summary

We are looking for an experienced Business Analyst with 7+ years of experience in the P&C Insurance domain and strong functional expertise in Guidewire ClaimCenter. The ideal candidate must be Guidewire ClaimCenter certified, with a good understanding of end-to-end claims management processes and hands-on experience working on Guidewire ClaimCenter implementation, enhancement, or transformation projects.

Key Responsibilities

  • Gather, analyze, and document business requirements for Guidewire ClaimCenter implementations and enhancements.
  • Work closely with business stakeholders, product owners, developers, and QA teams to translate business needs into functional requirements.
  • Understand and analyze end-to-end P&C insurance claims lifecycle processes.
  • Prepare BRDs, FRDs, functional specifications, user stories, acceptance criteria, and process flow diagrams.
  • Conduct requirement workshops, stakeholder discussions, and functional walkthroughs.
  • Perform gap analysis, impact assessment, and fit-gap analysis for business requirements.
  • Work closely with technical teams to ensure functional requirements are accurately implemented in Guidewire ClaimCenter.
  • Support SIT, UAT, defect triaging, and business validation.
  • Ensure solutions align with business objectives and insurance industry best practices.
  • Participate in Agile ceremonies and provide functional guidance throughout the project lifecycle.

Mandatory Skills & Experience

  • 7+ years of overall experience as a Business Analyst in the Insurance domain.
  • Strong experience in Property & Casualty (P&C) Insurance.
  • Mandatory hands-on functional experience with Guidewire ClaimCenter.
  • Guidewire ClaimCenter certification is mandatory.
  • Strong understanding of end-to-end claims management processes, including:
    • First Notice of Loss (FNOL)
    • Claims intake and registration
    • Claims assignment and investigation
    • Coverage verification
    • Reserve management
    • Claims assessment and evaluation
    • Payments and settlements
    • Claims closure and reopening
  • Experience in requirement gathering, functional documentation, and stakeholder management.
  • Ability to translate business requirements into functional specifications and user stories.
  • Good understanding of Guidewire ClaimCenter workflows, features, and functionalities.
  • Excellent communication, analytical, and problem-solving skills.

Good to Have

  • Exposure to Guidewire integrations with PolicyCenter and BillingCenter.
  • Experience in Guidewire ClaimCenter implementation, migration, or upgrade projects.
  • Knowledge of Agile/Scrum methodologies.
  • Experience in functional testing, UAT coordination, and defect management.
  • Understanding of insurance regulatory and compliance requirements.

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