Support Executive

Akkodis is seeking a Support Executive for a Contract with a client in San Jose, CA. The ideal candidate will manage end-to-end desktop and remote support activities while troubleshooting user issues and driving system migrations and infrastructure improvements.

Rate Range: $32/Hour to $34/Hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Support Executive Job Responsibilities include:

• Provide end-to-end desktop support including troubleshooting hardware, software, and network issues for end users.
• Perform deskside and remote support for Windows, Mac systems, printers, and enterprise applications (O365, Zscaler).
• Manage desktop imaging, deployment, and configuration using SCCM and Intune.
• Design and implement SCCM infrastructure and support migration from legacy tools.
• Investigate and resolve incidents while ensuring timely resolution and user satisfaction.
• Collaborate with IT teams to support system upgrades, deployments, and continuous improvement initiatives.

Required Qualifications:

• Bachelor's degree in information technology, Computer Science, or a related field.
• 6-8 years of experience in desktop support, system administration, or IT infrastructure.
• Strong expertise in SCCM/Intune design, implementation, and migration from legacy tools, including Windows environment management.
• Hands-on experience supporting Windows/Mac systems, O365, Zscaler troubleshooting, and delivering end-user support in enterprise environments.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Shashank.Tewari@

Pay Details: $32.00 to $34.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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