Senior Business Analyst

Job#: 3056451
Job Description:
Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.
Apex has an opportunity for an Senior Business Analyst. For applicants who are interested in this opportunity, send your updated resume to Gabriel Ortega, Account Manager, at .
Here are the details:
Position: Senior Business Analyst
Client: Commonwealth of MA (Executive Office of Energy & Environmental Affairs)
Location: Boston, MA (Hybrid)
Duration: Thru 6/30/27 (with possibility of extension)
Pay rate: $60-$66/hour
Position Summary:
We are seeking a Senior Business Analyst to lead business and system analysis of technical, often complex, and highly visible agency projects for the Executive Office of Energy and Environmental Affairs' IT Department (EEA-IT). The Senior Business Analyst (BA) will work very closely with program managers, division leaders, and other key stakeholders to document detailed business requirements. The BA will then conduct thorough gap analyses and break down those business requirements into stories and tasks. The BA will guide our product throughout the software development lifecycle, collaborating with Project Managers, Technical Leads and Agency Leads, to drive the requirements elicitation process and the execution of complex software development within targeted deadlines.
The ideal candidate will have strong experience working as a conduit between the business and the development team to identify and document requirements. The ideal candidate must be able to conduct thorough business process analysis to understand workflows and systems and document business' current processes and systems. The BA will secure confirmation from business the lead that documentation was accurately documented.
The ideal candidate will, through direct engagement, align documentation with the EEA IT's technical team's development processes and procedures as you create documentation for new processes such as Business Requirements Documents (BRD), Software Requirement Specifications (SRS) documents, and Functional Requirement Specifications (FRS) documents, develop use cases and user stories, and manage requirement changes. The BA will secure confirmation from business lead that documentation; user stories that will guide the development of the new solution was accurately documented.
The candidate should have very strong communication and organizational skills, attention to detail and problem-solving skills. Furthermore, the candidate must possess a strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams. The candidate would also help with software quality assurance (QA) through different phases of software development, test, and production releases. The candidate should be able to work on multiple projects at the same time and handle multiple timelines.
Candidate must demonstrate:

• A proven track record to lead complex software engineering projects.
• The ability to lead requirements gathering sessions with business stakeholders.
• Ability to document these requirements in MS Visio, JIRA, MS Excel, etc.
• Full comprehension of all business requirements, demonstrated by the ability to accurately communicate them back to business stakeholders and technical teams.
• Very strong written and verbal communication skills.
• A calm and reassuring demeanor and well-developed negotiation skills.
• A sense of ownership and self-motivation.

This contract position is a hybrid position with the opportunity to renew starting next fiscal year, July 1, 2025.
Responsibilities/Experience/Qualifications:
Primary Responsibilities

• Work with stakeholders to research, understand, and document business processes and requirements using common tools such as JIRA, Visio, SharePoint, PowerBI and MS Office Suite.
• Analyze and document current state vs future state using UML methodologies.
• Work with software solution architects to communicate business needs, understand solution capabilities and constraints, and assist in documenting/translating solution architect visions to business partners.
• Independently lead and document requirements-gathering sessions.
• Using agile methodology, create and maintain business requirements documentation.
• Create clear organized user stories. Document detailed system specifications.
• Collaborate with UI/UX designer to develop UI specifications.
• Contribute to business analysis process maturity and governance programs.
• Perform software QA through Development, Test and Production release phases.
• Create test cases during the development process.
• Help execute tests through all phases.
• Document test results for development team and stakeholders.
• Work with development teams to analyze bugs and errors found.
• Work with PowerBI super users to develop dashboard requirements and perform analysis
• Work with project managers to execute deliverables throughout all phases of software delivery.
• May need to coordinate with Network and Infrastructure teams.
• Perform other duties related to software delivery as needed, including training end users.

Qualifications

• Experience: 4+ years of relevant experience working in technology as Business Analyst.
• BS/MS or a 4-year degree in a related field is preferred, although candidates with more than 10 years of BA experience may substitute experience for this requirement.
• Business Analysis Skills: Deep understanding of business processes, requirements gathering, and documentation is essential. Senior BAs should be skilled in conducting stakeholder interviews, facilitating workshops, and translating business needs into technical requirements.
• Communication Skills: Strong verbal and written communication skills are necessary for effectively conveying complex technical concepts to non-technical stakeholders (and vice versa) and collaborating with cross-functional teams.
• Problem-solving Abilities: Senior BAs should be adept at identifying and solving business problems using analytical thinking and critical reasoning. They should be able to propose innovative solutions that align with both business objectives and technical constraints.
• Business Process Improvement Skills: Proven skills in breaking down and optimizing complex business processes.
• Proven experience leading and documenting requirements-gathering sessions and developing user stories.
• Strong working knowledge of software development, Waterfall and Agile (Scrum, Kanban) methodologies.
• Demonstrated ability to prepare User Stories, Process Flows, BRDs, FRDs, Use Cases and Data Mapping documents.
• Must be able to prepare acceptance test plans, test cases, and QA processes and work directly with end-users to ensure that application functionality meets requirements.
• Experience with Jira is preferred. Experience with Smartsheet is a plus.
• Certifications: While not mandatory, certifications such as Certified Business Analysis Professional (CBAP) or Professional Scrum Product Owner (PSPO) are a plus.

Desired Skills

• Adaptability and Learning Agility: The technology landscape is constantly evolving, so a willingness to learn new tools, methodologies, and industry trends is crucial for staying relevant and effective in the role.
• Effective negotiator with the ability to successfully balance business needs with IT time and resource constraints and arrive at mutually acceptable outcomes.
• Comfort working in a fluid environment where visions and requirements may change.
• Must be able to work independently, or direct technical staff with a collaborative, hands-on approach.
• Ability to manage multiple tasks simultaneously.
• A customer-first approach when working with others.
• Some background in environmental issues, energy, or government preferred but not required.

EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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