Position Summary: Under the direction of the IT Compliance and Risk Manager, this position serves as a Security Awareness and Compliance Analyst within the Information Security Office, supporting the Commonwealth''s Governance, Risk, and Compliance (GRC). The GRC function provides governance, risk evaluation, and compliance oversight to support informed decision-making and the responsible adoption of technology across the Commonwealth.

The Security Awareness and Compliance Analyst administers the organization''s Security Awareness and Phishing Program and supports governance, risk, and compliance initiatives. The employee develops and coordinates security awareness activities, manages phishing simulation campaigns, analyzes program effectiveness, and supports regulatory reporting while contributing to the overall maturity of the GRC program.

Description of Major Duties:

• Administers and maintains the enterprise Security Awareness Program.

• Plans, coordinates, and executes phishing simulation campaigns.

• Tracks, analyzes, and reports security awareness and phishing metrics using established reporting tools.

• Develops and distributes security awareness communications and educational materials.

• Coordinates required cybersecurity awareness training activities across the organization.

• Maintains awareness program documentation and records to support compliance and audit requirements.

• Assists with preparation of reports supporting regulatory requirements, audits, and management reviews.

• Recommends improvements to awareness activities based on metrics, emerging threats, and industry best practices.

• Assists with governance, risk, and compliance initiatives as assigned.

• Participates in continuous improvement activities supporting the organization''s cybersecurity program.

• Performs related work as assigned.

Knowledge and Abilities

Knowledge of:

• Information security awareness principles

• Cybersecurity fundamentals

• Security awareness and phishing simulation platforms

• Reporting and data analysis techniques

• Compliance and audit support activities

Ability to:

• Coordinate multiple projects and training activities

• Analyze program metrics and identify trends

• Communicate effectively with diverse audiences

• Develop user-friendly educational materials

• Establish productive working relationships with agency staff

IT Compliance Analyst and Risk Manager

Quick Overview

Job Description

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