UCaaS & Critical Communications Sales - SLED Account Manager (Northern California / Bay Area)

Job Description
Job Description
Company Description
IT Management Corporation (ITMC) is a technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we've helped organizations modernize their technology environments, with a strong focus on State, Local Government, and Education (SLED) customers. Learn more at ITMC.net. Job Description
We're hiring an Account Manager to grow our core Northern California / Bay Area territory.

This is one of our most established markets, and you'll be selling both
101VOICE and
ITMC into school districts, municipalities, public agencies, higher education institutions, and healthcare organizations where we already have a strong presence. This is a high-touch, full-portfolio role. You'll represent both the UCaaS and voice solutions side of the business, as well as the VAR side, including network infrastructure and physical security solutions.

In-person customer visits and site work are an important part of the role, so you'll need to be based in the territory and able to meet with customers regularly. What You Will Sell
101VOICE UCaaS, VoIP, and Hosted PBX
SIP, mobility, and unified communication solutions
CCaaS and advanced call center solutions
Network infrastructure and physical security (ITMC / VAR business)
Secure voice and infrastructure integration
ARVOS Push-to-Talk for critical and field communication across education, transportation, government, and public services

Key Responsibilities
Develop and execute a territory strategy for Northern California / Bay Area
Identify, qualify, and close both new business and expansion within existing accounts
Build relationships with IT leaders, administrators, and decision-makers
Manage full sales cycle from prospecting through contract execution
Lead discovery, solution design discussions, and executive presentations
Maintain accurate CRM pipeline and forecasting
Navigate RFPs, purchasing cooperatives, and procurement frameworks (CMAS, SPURR, USCTPA)
Collaborate with engineering, product, and leadership teams
Represent the company at industry events, conferences, and regional meetings
Qualifications
Qualifications
5+ years of telecom, UCaaS, or cloud communication sales experience
Proven experience selling into State, Local Government, Education, or Healthcare
Demonstrated ability to generate and close net-new business, and to grow existing accounts
Comfortable managing a complex, consultative sales cycle (30–90+ days)
Track record of meeting or exceeding quota
Able to work in-territory and conduct in-person customer visits
Preferred Experience
SLED experience is a strong plus (not required if telecom/UCaaS background is solid)
Experience with public sector contracts, cooperatives, or framework agreements
Knowledge of E-Rate, CTF, or public funding models
Familiarity with MEDDICC, Challenger, or similar methodologies
Existing relationships in the SLED ecosystem
Additional Information
Why Join ITMC?

Growing technology company with a strong reputation in the SLED market. Work alongside experienced technology, sales, and engineering professionals. Competitive compensation and performance-based incentives. Opportunities for professional growth and career advancement. All information is kept confidential per EEO guidelines.