Site Reliability Engineer II

Job#: 3049111

Job Description:
Site Reliability Engineer II

Location: Plano, Texas (Onsite)

Role Overview

We are seeking a Site Reliability Engineer (SRE) to join a newly forming team. This is an opportunity to establish SRE practices from the ground up, influencing the culture and approach for reliability. The ideal candidate will be responsible for generating and maintaining Critical User Journeys (CUJs), Service Level Indicators (SLIs), and Service Level Objectives (SLOs). This role requires a proactive individual who is passionate about driving reliability and enhancing the customer experience.

Key Responsibilities

• Develop and maintain CUJs, SLIs, and SLOs to measure and improve service reliability.
• Conduct blameless post-mortems and manage error budgets to foster a culture of continuous improvement.
• Participate in role-playing scenarios to prepare for and mitigate potential service disruptions.
• Utilize coding skills to automate tasks and improve system performance.
• Collaborate with development and operations teams to embed reliability principles throughout the software development lifecycle.
• Communicate technical concepts and reliability metrics effectively to business stakeholders.

Required Qualifications

Experience:

• Demonstrated experience in a Site Reliability Engineering (SRE) role.
• Background in software development or DevOps.

Technical Skills:

• Proficiency in coding with at least one programming language.
• Solid understanding of SRE principles, including SLIs, SLOs, and error budgets.
• Experience with DevOps practices.
• Familiarity with Agile development methodologies.
• Knowledge of SQL.

Soft Skills:

• Ability to articulate technical positions with confidence.
• Strong communication and interpersonal skills.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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