MASTER PROGRAM MANAGER – WEB PORTFOLIO / DRUPAL

MASTER PROGRAM MANAGER – WEB PORTFOLIO / DRUPAL

Client: District of Columbia
Location: Washington, DC 20003
Address: 200 I ST, SE
Work Arrangement: ON-SITE
Interview: Webcam + In-Person
Rate: DOE
Experience: 16+ Years Preferred

JOB SUMMARY

District of Columbia is seeking an experienced Master Program Manager to provide portfolio-level oversight for a large web transformation program supporting 100+ agency websites.

The flagship initiative is the dc.gov redesign, including design implementation, content migration, agency-wide launch, and AI-powered search integration.

The ideal candidate will bring strong program governance, portfolio management, stakeholder coordination, requirements gathering, Drupal/CMS migration expertise, vendor/SOW experience, and the ability to provide OCTO leadership with clear visibility into project status, risks, dependencies, milestones, and delivery readiness.

KEY RESPONSIBILITIES

• Manage a portfolio of concurrent web and technology initiatives.
• Establish and maintain RAID logs, milestone schedules, dashboards, and action tracking.
• Create recurring executive status reporting for OCTO leadership.
• Gather requirements and define project scope with technical and business SMEs.
• Translate business and technical requirements into actionable project plans.
• Support vendor SOW development, deliverables, acceptance criteria, and scope definition.
• Track risks, issues, dependencies, milestones, and action items.
• Escalate project risks and blockers to leadership.
• Support website launch, content migration, QA, content auditing, and change management.
• Provide program oversight for the dc.gov redesign.
• Coordinate multiple agencies, vendors, SMEs, and enterprise stakeholders.
• Support AI/ML-related project delivery, dependencies, and timelines.

REQUIRED QUALIFICATIONS

• 11+ years of Program/Project Management experience.
• 16+ years of overall experience preferred for Master-level qualification.
• 8+ years of requirements gathering and project scoping.
• 6+ years of Drupal CMS, content migration, and CMS administration.
• 10+ years of stakeholder management in government/enterprise environments.
• Experience managing large-scale website/CMS transitions and migrations.
• Experience managing multiple concurrent projects and competing priorities.
• Bachelor’s degree in IT, Computer Science, Business, Project Management, or related field, or equivalent experience.
• Strong executive communication and stakeholder management skills.

HIGHLY DESIRED

• 8+ years of website launch planning/change management.
• 11+ years of QA/content auditing experience.
• 5+ years of government vendor/SOW/deliverable scoping.
• PMP certification.
• DC government or comparable public-sector experience.

DESIRED

• 3+ years of AI/ML project delivery experience.
• Experience with AI-powered search or enterprise web modernization.

Interested candidates may send their updated resume 

Please include your current location, availability, work authorization, overall years of experience, and relevant Drupal/web program management experience.