Business Analyst – Guidewire Policy Center

Job Title: Business Analyst – Guidewire Policy Center

Location: (Preferred San Antonio, TX OR Plano, TX) OR Remote candidate can be considered for a strong good candidate.  

Experience level : 6-10 Yrs

Duration: 12 months

Job Summary:  

We are looking for a skilled Business Analyst with hands-on experience in Guidewire PolicyCenter to join our P&C Insurance practice. In this role you will bridge the gap between business stakeholders and the technical delivery team — translating complex insurance business requirements into clear, implementable specifications on the Guidewire platform. The position is based in San Antonio or Plano, Texas, with a fully remote working option available for qualified candidates.

Key Responsibilities

Requirements & Analysis

·    Elicit, document, and validate business requirements from P&C insurance stakeholders (underwriting, policy ops, product management).

·    Translate business needs into detailed functional specifications, user stories, and acceptance criteria for Guidewire PolicyCenter configurations and integrations.

·    Conduct gap analysis between current-state processes and target-state Guidewire capabilities.

Guidewire PolicyCenter Configuration

·    Collaborate with developers and architects on PolicyCenter configuration including:

o   Product Model (lines of business, coverages, conditions, exclusions)

o   Rating engine and rate tables

o   Workflow and activity configuration

o   Policy issuance, endorsements, cancellations, and renewals

·    Support configuration of submission, quote, bind, and issuance workflows across personal and/or commercial lines.

·    Review and validate Gosu scripts and configuration against business requirements (authoring not mandatory but ability to read is required).

Project Delivery

·    Create and maintain BRDs, FRDs, process flow diagrams, data flow diagrams, use cases, and traceability matrices.

·    Participate in Agile/Scrum ceremonies — sprint planning, backlog grooming, stand-ups, demos, and retrospectives.

·    Manage and prioritize the product backlog in coordination with the Product Owner.

·    Drive UAT planning, test case preparation, defect triage, and sign-off with business users.

Stakeholder Management

·    Serve as the primary liaison between business teams, IT delivery teams, and the Guidewire implementation partner.

·    Facilitate workshops, JAD sessions, and stakeholder interviews to gather and validate requirements.

·    Communicate project status, risks, and issues clearly to both technical and non-technical audiences.

Integration & Data

·    Support analysis of PolicyCenter integrations with billing systems, claims, document management, rating engines, and third-party data providers.

·    Work with data teams to define data migration requirements and validate conversion data quality.

Qualifications & Experience

Required

·    4 – 5 years of Business Analyst experience in P&C insurance IT projects.

·    Minimum 2 – 3 years of direct, hands-on experience with Guidewire PolicyCenter (implementation, upgrade, or configuration projects).

·    Strong understanding of P&C insurance lifecycle: quoting, binding, endorsements, renewals, and cancellations.

·    Proficiency in writing user stories, acceptance criteria, BRDs, FRDs, and process maps.

·    Experience with Agile/Scrum delivery methodology.

·    Familiarity with Guidewire Studio, Product Designer, and PolicyCenter data model.

·    Working knowledge of integration patterns (REST/SOAP APIs, messaging) as applied to PolicyCenter.

·    Strong communication and facilitation skills with both technical teams and business stakeholders.

Preferred

·    Experience with Guidewire Cloud Platform (GWCP / Guidewire Cloud).

·    Exposure to Guidewire BillingCenter or ClaimCenter for end-to-end insurance suite understanding.

·    Familiarity with Gosu scripting language (read/review level).

·    Experience with personal lines (auto, home) and/or commercial lines (BOP, GL, WC) in a carrier environment.

·    Knowledge of ISO/ACORD data standards.

·    Experience with tools such as JIRA, Confluence, Visio, Lucidchart, and MS Azure DevOps.