Senior Technical Program Manager PeopleSoft

We are seeking a senior Program Manager to lead and manage a PeopleSoft Human Capital Management (HCM) resource team, including the UX/UI Lead, the Payroll Functional Subject Matter Expert (SME), and the Time & Labor Functional SME. The role oversees delivery, staff performance, and stakeholder coordination across all PeopleSoft engagements.

The team is a multi-disciplinary group of PeopleSoft HCM specialists supporting a government agency's Core HR, Payroll, and Time & Labor systems, along with related digital modernization initiatives. The Program Manager leads this team, upholds consistent delivery standards across engagements, and serves as the primary point of coordination and escalation between agency technology leadership, the agency's HR stakeholders, and the PeopleSoft resource team.

1. Team leadership: Provide day-to-day management, mentorship, and performance oversight for the PeopleSoft resource team (UX/UI Lead, Payroll Functional SME, Time & Labor Functional SME, and other assigned PeopleSoft staff).

2. Escalation point: Serve as the primary escalation point between agency technology leadership, the agency's HR stakeholders, and the PeopleSoft team for scope, priority, and delivery issues.

3. Cross-functional coordination: Coordinate work across PeopleSoft HCM modules (Core HR, Payroll for North America, Time & Labor, Benefits Administration) to align priorities and maintain consistent delivery standards.

4. Planning and resourcing: Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including the digital hiring UX/UI modernization effort.

5. Performance tracking: Track team performance against service-level agreements (SLAs) and key performance indicators (KPIs), and drive continuous improvement of PeopleSoft support and delivery processes.

6. Status reporting: Facilitate regular status reporting to agency stakeholders on program health, risks, and milestones across all PeopleSoft engagements.

7. Requirements and change management: Support requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projects.

8. Staffing: Manage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with the staffing vendor's account management.

1. Bachelor's degree in information technology, business, or a related field, or equivalent experience.

2. 16+ years of IT program/project management experience, including managing multi-person technical teams.

3. 16+ years of technical experience with PeopleSoft Update Manager (PUM) deployments, the process used to apply Oracle's PeopleSoft updates and fixes.

4. 16+ years of technical experience deploying user interface modernization.

5. 16+ years of technical experience implementing third-party identity provider solutions, such as single sign-on and authentication integrations.

6. 16+ years of technical experience with data visualization system integration.

7. 16+ years of technical experience managing and optimizing Oracle databases.

8. 16+ years of technical experience with Oracle Cloud Infrastructure.

9. 16+ years implementing DOJ 508 compliance (Section 508 accessibility standards for technology).

10. Demonstrated experience managing PeopleSoft HCM (Core HR, Payroll, Time & Labor) engagements or teams.

11. Strong track record leading projects in compliance with established standards and procedures.

12. Experience managing government or public-sector IT programs; DC government experience preferred.

13. Proven ability to manage cross-functional stakeholders, including client leadership, technical staff, and vendor resources.

14. PMP certification preferred.

15. Excellent written and verbal communication skills, with experience delivering executive-level status reporting.

• Business analysis experience (16 years)

• Software development lifecycle experience (16 years)

• Requirements gathering and documentation (16 years)

• MS Office / PowerPoint experience (16 years)

• Bachelor's degree in IT or related field, or equivalent experience

• PeopleSoft HCM program/team leadership, managing functional and technical resources (16 years)

• PeopleSoft HCM oversight-level knowledge (Core HR, Payroll for North America, Time & Labor) (16 years)

• Staff management and performance oversight (10 years)

• Government IT program management (public-sector environment) (10 years)

• Requirements analysis and functional design oversight (16 years)

• Stakeholder and executive status reporting (10 years)

• UX/UI project oversight (PeopleSoft-based systems) (16 years)

• PMP or equivalent program/project management certification (16 years)

• Technical experience with PeopleSoft Update Manager (PUM) deployments (16 years)

• Technical experience with Oracle Cloud Infrastructure (16 years)

• Technical experience deploying user interface modernization (16 years)

• Implementing DOJ 508 compliance (16 years)

• IT program/project management with multi-person technical teams (16 years)

• Third-party identity provider implementations (16 years)

• Data visualization system integration (16 years)

• Managing and optimizing Oracle databases (16 years)

• Experience leading projects in compliance with established standards and procedures (16 years) – highly desired.

• Managing cross-functional stakeholders (client leadership, technical staff, vendors).