administrator-reception

Administrator – Glasgow West End

£13.53 per hour Monday to Friday | 8:00am–4:00pm and 10:00am–6:00pm on a weekly rotation Temporary position | Starting 14 September | Up to 12 weeks

Our client, a highly respected

Higher Education institution based in Glasgow , is seeking an experienced Administrator to join their team on a temporary basis.

This is an excellent opportunity for an organised and customer-focused administrator to work within a high-profile centre, providing professional administrative and reception support to a wide range of internal and external users.

The Role

The successful candidate will be responsible for delivering an efficient, professional and welcoming reception and administrative service, supporting the day-to-day operation of the centre.

You will act as a key point of contact for staff, students, visitors, contractors and members of the public, ensuring enquiries are dealt with promptly and professionally.

Key Responsibilities

Act as a first point of contact for staff, students, visitors, contractors and members of the public, both in person, by telephone and via email

Respond to a wide range of enquiries, resolving issues independently wherever possible and escalating when required

Ensure the reception area, atrium and meeting rooms are maintained to a clean, tidy and welcoming standard

Provide administrative and organisational support for a wide range of events and festivals

Monitor event and room bookings, maintaining the events calendar and managing last-minute changes and requests to minimise potential clashes

Manage a secure access control system supporting more than 1,000 users, as well as visitor access cards

Administer the smart locker system, comprising more than 600 lockers, providing advice and guidance to users

Maintain and update a database of approximately 550 building residents

Produce, update and monitor content displayed across the centre's digital signage network

Raise requisitions for general supplies, goods and services, ensuring all associated paperwork is accurately reconciled

Provide short-term cover for the Stores Reception as required

Undertake other administrative and operational duties as required

Skills and Experience

We are looking for a candidate who can demonstrate

Previous experience in a similar administrative or reception-based role

Excellent administration and customer service skills

Strong computer literacy, including good working knowledge of Microsoft Office

Excellent organisational skills, with a high level of accuracy and attention to detail

Strong written and verbal communication skills

Excellent interpersonal skills and a professional, approachable manner

The ability to work flexibly and effectively under pressure

The ability to work confidently both independently and as part of a wider team

A proactive approach, with the initiative to resolve queries and manage competing priorities

Apply Now

If you have the relevant administration and customer service experience and are available for this temporary opportunity,
we would love to hear from you .

Please apply today with your up-to-date CV to be considered for this position.