Hardware Technician

About the Opportunity

MMD Services is partnering with a well-established global organization in water treatment, sanitation, and hygiene services. The company is seeking an IoT Technician to inspect, test, and verify connected water monitoring and treatment equipment before it deploys to customer sites.

This is a hands-on role in a shop environment. You will check equipment, confirm configuration and connectivity using approved tools, document results, and resolve issues so every unit ships ready to perform.

Key Responsibilities

• Inspect and test purchased, in-house, sub-assembly, and final products for connected water monitoring and treatment equipment.

• Confirm equipment, software, and connectivity are configured and working as expected.

• Validate deployment readiness with approved tools and processes, and document results.

• Maintain accurate records of equipment preparation, configuration, and quality checks.

• Troubleshoot setup, configuration, and connectivity issues and escalate when needed.

• Report recurring issues and improvement ideas to plant, technical support, and digital operations teams.

• Support continuous improvement of workflows, checklists, and readiness processes.

Qualifications

• High school diploma or equivalent.

• Experience in technical operations, equipment preparation, fulfillment, or technical support.

• Experience validating device configurations and data in a digital platform or dashboard.

• Working knowledge of Ethernet, cellular, or industrial network connectivity.

• Ability to troubleshoot hardware, software, and device-to-cloud connectivity issues.

• Comfortable using computer systems for configuration, diagnostics, and documentation.

• Able to work in a shop environment with exposure to dust, noise, and odors.

Preferred Experience

• Background in a manufacturing, technical, or service support environment.

• Experience working with cross-functional and remote teams.

• Strong attention to detail, organization, and follow-through.

• Clear communicator who works well independently.

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.