Electric Vehicle Field Service Technician

Job Summary:

Customer focused individual contributor that performs preventive maintenance and adeptly manages complex repairs for Battery Electric Vehicle products directly at the customer's location.
Additionally, they serve as a service specialist, promoting team work and collaboration and act as subject matter expert offering specialized knowledge in the field. May carry out some technical guidance to less experienced Technicians.

We are looking for a talented Electric Vehicle Field Service Technician to join our Distribution business in (Fresno, CA).

We offer sign-on bonus, relocation, competitive pay and benefits!

Will make an impact in the following ways:

• Establishes and continuously develops productive customer relationships, ensuring prompt attention to customer needs.
• Utilizes specialized tools and adheres to documented procedures and policies to diagnose and complete more complex repairs at the customer site without supervision.
• Performs preventive maintenance activities on engines and related components according to documented schedules and standards in the field.
• Completes required documentation, such as service reports.
• Completes training and maintains licensing in accordance with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensures adherence to all relevant Health, Safety & Environmental policies, procedures, and legislation, reporting any issues or incidents to site management and supervisors.

In order to be successful in this role you will need the following:

• Intermediate field service work experience
• Expert level knowledge of and/or experience with BEV products.
• Battery Electric Vehicle Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Battery Electric Vehicle system (DC/DC convertors, E-axles, traction inverters, Battery Thermal Management System etc) operation and integration by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
• Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.
• Apprentice Trained Mechanical Technician (Automotive Experience Preferred).
• Vocational diploma from relevant technical institution.
• Must be available for after hour on call rotation.
• A current valid license is required for this role
• Must be 18 years old with 2 years driving experience
• This role requires a 5-year motor vehicle report, free from major violations
• This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing.
  

Build customer relationships. Must be available for after hour on call rotation.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.