Digital Project Manager

Are you an experienced Digital Project Manager ready to lead transformative digital initiatives in a fast-paced, customer-focused environment? Passionate about delivering exceptional digital experiences that drive real business impact?

Join the Hamilton Island team as our Digital Project Manager and play a pivotal role in delivering next-generation digital platforms that enhance guest experiences and support our strategic vision.

Based in our St Leonards office in Sydney, this is an exciting opportunity to lead end-to-end digital transformation projects while enjoying a collaborative culture and outstanding employee benefits.

• Be part of a supportive, high-performing team - work in a collaborative environment that values innovation and delivery excellence
• Flexible work options - work from home on Fridays
• Prime location - modern office near St Leonards Station and Crows Nest Metro
• Wellbeing focus - free on-site gym and subsidised fitness classes
• Enjoy island perks - discounted accommodation, tours, and dining on Hamilton Island

• You will oversee the end-to-end delivery of Hamilton Island's digital transformation initiatives, including:
• Lead the redevelopment of our website (booking engine, CMS and hosting platform)
• Drive CRM implementation and optimisation
• Oversee mobile app development and customer data platform (CDP) integration
• Manage project planning, scope, timelines, budgets, and success metrics
• Collaborate with IT, business stakeholders, and vendor partners to ensure seamless delivery
• Balance agile and waterfall methodologies depending on project requirements
• Ensure digital solutions are scalable, secure, high-performing, and user-centric
• Support operational transition and adoption of new platforms

You're a highly organised, delivery-focused project professional with strong digital expertise and the confidence to lead complex, customer-facing technology initiatives. You thrive in fast-paced environments, can manage competing priorities, and are comfortable engaging with senior stakeholders.

You bring a strategic mindset, strong risk management capability, and a passion for delivering measurable business outcomes through digital innovation.

• 8+ years' project delivery experience, including at least 3+ years managing digital or customer-facing technology projects
• Proven experience delivering websites (CMS and hosting platforms), CRM platforms, mobile apps, or digital experience platforms
• Strong working knowledge of agile, hybrid, and waterfall methodologies
• Experience working with digital technologies such as CMS platforms (e.g. WordPress, Sitecore, Adobe Experience Manager), CRM systems (e.g. Salesforce, HubSpot), and cloud hosting environments (Azure, AWS, GCP)
• Strong stakeholder engagement, communication, and vendor management skills
• Formal project management certification (PMP, PRINCE2, AgilePM, Scrum Master or similar)
• Tertiary qualification in IT, Business, or related discipline
• Experience within hospitality, tourism, or travel industries

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences - making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember.