SuccessFactors Employee Central Payroll (ECP) Support

Please note:
-We are unable to provide sponsorship at this time
-We ideally need someone who lives in Denver or is willing to relocate in the near future
-This can be either a "contract-to-hire" situation, or you can opt for a full-time position from the outset
Collinwood is assisting our client, a well-respected construction firm, in their effort to hire/engage an experienced SAP SuccessFactors Employee Central Payroll (ECP) Support Analyst

In this role, you will:

• Provide first-level support for SAP SuccessFactors Employee Central Payroll (ECP), assisting employees, managers, HR, and Payroll teams with payroll-related inquiries, system issues, configuration changes, reporting requests, and integration support.
• Troubleshoot and resolve incidents, support payroll processing activities, maintain reports, monitor integrations between SuccessFactors Employee Central (EC) and ECP, and escalate complex issues when needed.
• Ensure data accuracy, system reliability, and a high level of customer service.

• Experience supporting SAP SuccessFactors Employee Central Payroll (ECP), including troubleshooting payroll-related inquiries and system issues.
• Familiarity with SAP Payroll Control Center (PCC) and payroll monitoring.
• Understanding of Employee Central (EC)-to-ECP data integration, replication monitoring, and basic troubleshooting.
• Working knowledge of SAP payroll master data, infotypes, wage types, and payroll results.
• Experience supporting payroll reporting, data validation, testing, and configuration changes.
• Familiarity with role-based permissions, system access troubleshooting, and ticketing tools such as ServiceNow or Jira.
• Strong customer service, communication, and problem-solving skills, with attention to data accuracy and confidentiality.