Learning & Development Partner

EDUCATION

Equivalent to a Bachelors' degree from an accredited college or university with major course work in human resources, public/business administration, organizational development or a related field of study.

EXPERIENCE

At least two (2) years of related experience.

Cornerstone software experience plus

KNOWLEDGE OF

·         Key government codes and administrative agencies' regulations pertinent to human resources, especially sound practices and procedures in training and development practices.

·         Customer Service: Principles and processes for providing customer and personal services including a desire to help customers regardless of their circumstance.

·         Compliance: Regulatory compliance requirements applicable to human resources policies and procedures.

·         Personnel and Human Resources (HR): Policies and practices involved in personnel/HR functions, including selection, supervision, training, performance evaluations, and termination.

·         Confidentiality: Methods and techniques of the proper handling and precautions for classified, confidential, and sensitive information.

·         Communications: Techniques and methods of communication, including alternative ways to inform and entertain via written, oral, and visual media.

·         Statistical Principles: Principles and processes dealing with the collection, analysis, interpretation, and presentation of quantitative data.

·         Project Management: How to lead improvement projects, train and coach personnel and complete problem-solving projects.

·         English Language: The structure and content of the English language, including the meaning of words and grammar.

·         Office Software: Current word processing, presentation, spreadsheet, and database programs used by the City.

SKILLS AND ABILITIES IN

·         Accuracy: Paying attention to detail in dealing with numbers, words, and ideas.

·         Active Learning: Working with new material or information to grasp its implications.

·         Active Listening: Listening to what others are saying and asking questions as appropriate.

·         Complex problem solving: Identifying problems and reviewing related information to develop and evaluate options and implement solutions.

·         Cooperation: Establishing and maintaining positive working relationships with those contacted in the course of work.

·         Functional Supervision: Motivating, developing, and directing people as they work.

·         Written and Oral Expression: Communicating information and ideas in writing, as well as through speech, one-on-one or with groups, so others will understand.

·         Critical Thinking: Using logic and analysis to identify the strengths and weakness of different approaches.

·         Service Orientation: Actively looking for ways to help people.

·         Judgment and Decision-Making: Weighing the relative costs/ benefits of a potential action.

·         Persuasion: Convincing others to approach things differently.

·         Operational Assessment: Evaluating current/ potential processes for effectiveness and efficiency.

·         Education and Training: Instructional methods and training techniques, including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles.

·         Interactive Presentation: Effectively presenting information to gr:oups and responding to questions.

·         Originality: Developing unusual or clever ideas about a given topic or situation, or developing creative ways to solve a problem.

·         Executive Summary: Synthesizing and simplifying complex concepts for executive' audiences.

·         Research: Conducting research including design and measurement, sampling and survey, and data handling by the use of computers.

·         Self-Management: Working independently and with minimal supervision.

·         Multi-tasking: Working with a variety of software packages, tasks and projects simultaneously.

·         Deductive Reasoning: Applying general rules to specific problems to come up with logical answers. This involves deciding if an answer makes sense or provides a logical explanation for why a series of seemingly unrelated events occur together.

·         Inductive Reasoning: Combining s parate pieces of information or specific answers to problems to form general rules or conclusions. This includes coming up with a logical explanation for why a. series of seemingly unrelated events occur together.