Support Service Specialist

Summary of Essential Functions

• Daily Cleaning: The action performed in patient rooms, corridors and public areas that provide for an aesthetically pleasing sanitary environment.
• Sanitizing: The action performed in patient rooms, corridors and public areas that provide for a sanitary environment.
• Terminal Cleaning: The action performed in patient rooms, surgery, cath lab, etc., to provide for a sanitary environment.

Educational Requirements

• High school diploma or GED preferred.
• Must be able to communicate effectively in English, both verbally and in writing.

Knowledge/Skills/Abilities

• Excellent work ethic, works well in a team environment, strong customer service and willingness to serve.
• Self motivated, responsible, maintains professional image, flexible and adaptive to various environments.
• Takes pride in quality and quantity of work accomplished and works well independently or in small teams.
• Demonstrates good cleaning skills such as, but not limited to: high dusting, sanitizing, dry mopping and vacuuming, wet mopping, bed making and trash disposal.

Physical Requirements

• Be able to push, pull, and/or lift at least 50 pounds.
• Be able to bend, kneel, stoop, or stretch frequently.
• Must possess the four acute faculties of: sight, hearing, touch, and smell.

Duties and Responsibilities

• Clearly demonstrates the proper usage of chemicals and supplies as defined by departmental policy. Accepts responsibility for supply usage and equipment care.
• Clearly demonstrates proper hand hygiene technique (as defined by Infection Control policy) and the proper use of personal protective equipment, especially gloves. Use the appropriate safety equipment for assigned tasks.
• Understands and complies with all isolation room procedures and related infection control practices. Understands and complies with the Blood-borne Pathogen standard policies and procedures. Reports violations of compliance with all policies to a member of management.
• Quality of work equals the highest expectations of management with attention to detail. Work areas are neat and orderly. Assignments are completed correctly the first time.
• Completes daily assignment worksheets for assigned task and turns into appropriate member of management. Communicates well with management team as it relates to job performance and productivity.
• Adheres to organizational and departmental policies and procedures, when administering disciplinary action to subordinate staff.
• Knowledgeable of any problems and ensures they are resolved at the lowest possible level and with positive reinforcement to staff.
• Performs all other tasks/responsibilities as necessary.