Virtual Patient Safety Assistant

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Title: Virtual Patient Safety Assistant

Location: Elijah McCoy

Schedule: Part-Time (24 Hours/Week)

Shift: Midnights

About the Department

Join the innovative team at One Ford Place, our corporate headquarters in Detroit's New Center. Located steps from Amtrak, the QLINE, and the vibrant Fisher Buildings shops and cafes, this role combines the energy of downtown with a convenient commute. Our dedicated behavioral health focus ensures a supportive environment where you can make a meaningful impact on patient safety and care.

Role Overview

As a Virtual Patient Safety Assistant, you will play a critical role in ensuring patient safety by virtually observing patients, identifying unsafe behaviors or situations, and promptly redirecting patients while notifying appropriate staff. Your work directly supports patients and clinical teams, contributing to a safer healthcare environment.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Virtually observe patients to identify and address unsafe behaviors or situations.
• Verbally redirect patients to ensure their safety and well-being.
• Notify appropriate staff to respond to the bedside when necessary.
• Document observations and actions within the electronic medical record.
• Maintain a commitment to the philosophy, mission, and values of Henry Ford Health.

What You Will Need

Required Qualifications

• High school diploma or G.E.D. equivalent.

Preferred Qualifications

• Previous computer operation and/or monitoring system/camera control experience.
• Previous experience with and familiarity of electronic medical records (e.g., documenting within the electronic medical record).

What We Offer

At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to engage in mission-driven work that makes a real difference. We prioritize continuous learning and professional development to help you thrive in your role.

Join Our Team

Ready to make a meaningful impact? Apply now to join our team at Henry Ford Health!