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Program Manager

SDH SystemsLos Angeles, CA🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationLos Angeles, CA, United States
Stakeholder ManagementMicrosoft OfficeScrumPMPProject Management

Job description

Job Title: Program Manager

Location: Los Angeles / Woodland Hills, CA

Visa: Any

Interview Process: Video

Work Schedule: Onsite

Job Description:

Role Summary

Seeking an experienced Program Manager to lead and coordinate a Microsoft migration initiative. The individual will serve as the central point of coordination across business stakeholders, IT teams, Microsoft, implementation partners, and third-party vendors to ensure successful delivery, risk management, and adoption outcomes.

Key Responsibilities

• Drive end-to-end program governance, planning, and execution oversight.

• Coordinate cross-functional stakeholders, vendors, and workstreams.

• Manage project plans, milestones, dependencies, risks, issues, and escalations.

• Facilitate steering committee meetings and executive status reporting.

• Ensure alignment between business objectives, technical teams, and implementation partners.

• Track migration readiness, cutover planning, testing, adoption, and post-migration stabilization activities.

• Monitor project health, budget, timelines, and key performance indicators.

• Drive decision-making and issue resolution to maintain program momentum. Preferred Experience

• 8+ years of Program/Project Management experience leading enterprise technology transformations.

• Experience managing Microsoft 365, Collaboration, Cloud, or Business Application migrations.

• Basic understanding of networking, security, user management, ITAM, ITSM, and infrastructure concepts.

• Understanding of ITIL-driven service management processes

• Incident, Problem, Change, Release, and Service Request Management

• Strong stakeholder management and executive communication skills.

• Experience coordinating multiple vendors and global teams.

• PMP, PgMP, Scrum Master, or equivalent certifications preferred.

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