Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
8 hours ago
CRM
Job Description
Automotive Sales BDC Representative
Napleton Beaver Dam Chevrolet Buick GMC, part of the Napleton Automotive Group, is looking for a motivated, sales-driven BDC Representative to join our growing team. If you love connecting with people, thrive on the phone, and want to play a key role in keeping our sales floor full of qualified buyers, we want to hear from you.
Respond promptly and professionally to incoming internet, phone, and chat sales leads
- Make outbound calls to prospective and past customers to generate and schedule sales appointments
- Follow up on sales leads and unsold showroom traffic using the dealership's CRM
- Confirm scheduled sales appointments in advance to reduce no-shows
- Maintain accurate, detailed records of all customer interactions in the CRM
- Meet or exceed monthly appointment-set and appointment-show goals
- Hand off qualified, well-prepared appointments smoothly to the sales team
- Stay current on dealership inventory, incentives, and sales promotions
- Basic computer skills; comfortable learning CRM and dealership software
- High school diploma or equivalent required
- Ongoing training and coaching
- Health, dental, and vision insurance
- Opportunities for career growth within the Napleton Automotive Group
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