Why This Role Stands Out
This hybrid role offers a fantastic opportunity to lead critical helpdesk operations and enhance your security expertise within a reputable company, perfect for experienced IT professionals seeking impactful work and professional growth. Your leadership in problem resolution and system integrity will be highly valued, and you'll thrive in a collaborative environment where your skills in managing technology and ensuring security are central to success. Don't miss out on this chance to advance your career in a dynamic and secure setting!
Quick Overview
Job Description
Helpdesk Manager/Computer Analyst
- Randolph, TX 3 years of experience for overall responsibility of help desk operations associated with the identification, prioritization, and resolution of reported problems.
Experience ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. Helps maintain responsibility for development, maintenance, and integrity of help desk software. Required DoD Certification (Minimum): IAT Level II Certification Required Security Clearance: Secret (S)
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