Quick overview
Job description
Support hotel human resources operations by maintaining employee records and files, preparing correspondence, managing office supplies and mail, and assisting candidates with applications. Respond to employee and manager inquiries about HR policies and programs while protecting confidential information and following company standards.
Responsibilities
- Create and maintain HR filing systems, correspondence, and employee personnel files.
- Distribute and route mail; order and track HR office supplies and forms.
- Answer phone calls, record messages, and respond to employee and management inquiries about HR programs and policies.
- Assist walk-in candidates with application procedures and maintain an accessible application area.
- Maintain accurate, confidential employee records, including interview documents and I-9 forms.
- Inform HR management of employee relations issues and follow company policies and service standards.
Required Skills
- Employee records management
- Personnel file maintenance
- I-9 documentation
- HR office administration
- Filing systems management
- Business correspondence preparation
- Mail distribution
- Office supplies tracking
- Applicant application assistance
- HR policy and program information
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