Senior Desktop Infrastructure Engineer (Remote with 2 days onsite in a month)

Job Description: The ideal candidate will be onsite 2 days per month at old post office building in Chicago Illinois for this role. No travel expenses would be covered.

Core Ownership Areas

Azure Virtual Desktop
Nerdio
Windows 11 Gold Images
FSLogix
Intune and Autopilot Integration
End User Compute Architecture
Azure Networking for AVD
Desktop Infrastructure Automation
Endpoint Security and Compliance

Primary Responsibilities
Azure Virtual Desktop Architecture & OperationsArchitect, implement, and maintain Azure Virtual Desktop environments.
Design and manage host pools, session hosts, image lifecycles, and deployment pipelines.
Develop scalability, resiliency, and disaster recovery strategies.
Optimize user experience, performance, and Azure consumption costs.
Establish operational standards and platform governance.

AVD Networking & Infrastructure Engineering

Design and troubleshoot AVD network connectivity across Azure and on-premises environments.
Serve as the primary escalation point for network-related virtual desktop issues.
Diagnose and resolve DNS, routing, firewall, latency, authentication, and connectivity problems.
Partner with Network Engineering on ExpressRoute, VPN, segmentation, and hybrid connectivity solutions.
Optimize network paths and client connectivity performance for virtual desktop workloads.
Troubleshoot FSLogix profile performance, storage connectivity, and authentication issues.
Analyze packet captures, connection diagnostics, and performance metrics to identify root causes.
Support private endpoint, storage account, Azure Files, and Entra ID integration requirements.

Nerdio Engineering & AutomationAdminister and optimize Nerdio Manager.
Develop automated provisioning and image management workflows.
Configure autoscaling and cost optimization strategies.
Build operational automation using PowerShell and Azure services.

Windows 11 Platform Engineering

Lead design and engineering of the Bank's Windows 11 desktop platform.
Own gold image architecture and standards.
Establish image testing, validation, and release processes.
Define desktop lifecycle management strategy.

Technical Leadership

Provide technical leadership for desktop engineering initiatives.
Mentor engineers and contractors.
Establish engineering standards and operational practices.
Evaluate vendors and technical solutions.
Lead major incident response and root cause investigations.