Banking Job - Mandarin Speaking Account Service Administrator (Banking) - London - M

• Competitive + Bonus + Benefits
• Permanent
• Central London
• Ref: 23297

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Your New Job Title: Mandarin Speaking Account Service Administrator - Banking, London

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The Skills You'll Need: Mandarin and English fluent, experience in account service within banking

Your New Salary: Competitive + Bonus + Benefits

Fully office based

Permanent

Office based: London

Start: ASAP

Reports to: Team Head

To be successful in this role our client has said it is essential that candidates:

• are fluent in both Mandarin and English
• have experience in account service within banking

If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.

What You'll be Doing:

• Handle account service operations, including account opening and closing, FX, Remittance, internal account transfer, E-banking maintenance and static data updates in internal systems.
• Maintain accurate client information and documentation in accordance with internal policies and regulatory requirements.
• Handle customer inquiries related to account services and E-banking products and resolve issues in a timely manner.
• Assist with internal and external reporting requirements and support operational reporting as required.
• Support compliance-related activities, including AML reviews, SCV, data governance and other actions in accordance with policies.
• Participate in product testing activities, particularly for E-banking products and follow-up work for other related projects, including system upgrades, regulatory-driven changes and process improvements.

The Skills You'll Need to Succeed:

• Proficiency in Mandarin and English language (writing and speaking)
• Good Microsoft Office skills
• Good organizational ability and attention to detail
• Good interpersonal skills with the ability to communicate with people of different departments
• The ability to priorities tasks and delegate when necessary
• Accurate reporting skills
• Good team player

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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