IT Manager

Description

We are looking for an experienced IT Manager to lead daily technology operations and support a reliable, secure infrastructure for the organization in Houston, Texas. This role oversees core systems, network performance, and end-user computing while driving consistent service delivery across the business. The ideal candidate brings strong technical leadership, practical problem-solving skills, and the ability to align IT operations with organizational needs.

Responsibilities

Direct the administration and ongoing improvement of enterprise systems, including user access, directory services, and core infrastructure platforms. Oversee network operations and connectivity by managing Cisco-based environments and resolving performance or availability issues. Develop and maintain backup and recovery strategies to protect business data and ensure system resilience. Manage the deployment, maintenance, and lifecycle planning of computer hardware across the organization.

Establish and enforce configuration standards to improve system consistency, security, and operational efficiency. Lead troubleshooting efforts for complex technical incidents and coordinate timely resolution for infrastructure-related problems. Supervise IT support activities, prioritize operational needs, and guide team performance to meet service expectations. Evaluate existing technology environments and implement upgrades or process improvements that strengthen reliability and scalability.

Requirements

Demonstrated experience managing IT operations, infrastructure, or technical support functions in a leadership capacity. Hands-on knowledge of Active Directory administration, including user management, permissions, and system policies. Strong understanding of backup technologies and disaster recovery practices within a business environment. Experience supporting Cisco technologies, including network hardware, connectivity, and related infrastructure components. Working knowledge of computer hardware installation, maintenance, troubleshooting, and replacement planning.

Familiarity with configuration management principles and the ability to apply standardized controls across systems. Proven ability to diagnose technical issues, manage priorities effectively, and communicate clearly with stakeholders.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.