Haystack
← Back to Jobs
Full time
Marketing
UN

LMS Service Designer - Hybrid Role with Transformation Impact

UNSWSydney, Sydney🇦🇺AustraliaPosted 14 Sept 2026

Why This Role Stands Out

This hybrid role at UNSW offers a unique opportunity to significantly impact the student and educator experience by shaping the future of their Learning Management System. You'll thrive here if you're passionate about user-centered design and eager to apply your service design expertise to a large-scale transformation, making a real difference in how education is delivered.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
LMS

Job Description

UNSW is undertaking a major transformation of its Learning Management System (LMS). As a Service Designer within the LMS Program, you will shape how students, educators and staff interact with the LMS and related services.

Reporting to the HCD/UX Manager, you will map current and future-state service experiences and identify opportunities to improve services and interactions. You will work with Service Owners, product teams and vendors to translate insights into journey maps, service blueprints

Similar jobs