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HCD Content Designer

XpertiseYorkshire🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Employment typeTemporary/Casual
Work modeHybrid
LocationYorkshire, United Kingdom
Stakeholder ManagementContent Strategy

Job description

HCD Content Designer

An experienced HCD Content Designer is required to lead content strategy and design across a major digital programme. You will work independently, influence stakeholders, shape content decisions and embed content design throughout the product and service design life cycle.

Key Responsibilities:

  • Lead content planning from discovery through to delivery
  • Integrate user research and usability testing into content decisions
  • Design content structures, navigation and information architecture (IA)
  • Facilitate stakeholder engagement and co-design workshops
  • Work with design and technical teams on CMS and content tooling
  • Measure content performance and iterate using user feedback and analytics

Essential Skills & Experience:

  • Content Design and Content Strategy
  • Human-Centred Design (HCD)/User-Centred Design (UCD) and Design Thinking
  • User Research and Usability Testing
  • Information Architecture and Content Modelling
  • Stakeholder Management and Workshop Facilitation
  • UX Design and Content Management Systems (CMS)

Desirable:

  • Central government, local government or public sector digital transformation experience
  • Experience working to the GDS Service Standard/NHS service standards

Inside IR35 - remote - monthly travel

Ideal backgrounds: Senior Content Designer, Lead Content Designer, Content Strategist, or Service Designer with strong content design expertise.

To apply, please send your CV to Andy Scholes at Xpertise Recruitment.

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