Infrastructure Specialist III

Leads IT infrastructure operations and contributes to strategic planning and continuous improvement across Abbott Puerto Rico sites. The role maintains network, server, virtualization and IT room services; delivers infrastructure projects; coordinates managed service providers and global IT teams; and supports security, compliance and stakeholder needs. Travel among sites and on-call or off-hours support may be required.

Responsibilities

• Operate LAN/WAN/Wi-Fi networks, servers, virtualization platforms and IT rooms; manage incidents, changes and problems.
• Monitor capacity and performance and manage patching, backups, disaster recovery tests and technical documentation.
• Enforce security policies, access controls and corporate standards; support audits and remediation.
• Plan and deliver infrastructure upgrades, migrations, site builds and cloud or on-premises initiatives.
• Coordinate internal teams and vendors, monitor managed-service performance against SLAs/OLAs, and escalate issues.
• Prioritize and guide team tasks, mentor talent, and communicate operations and project status to business and global IT stakeholders.

Required Skills

• LAN/WAN networking
• Wi-Fi infrastructure
• Server administration
• Virtualization platforms
• IT service management (ITSM)
• Incident, change and problem management
• Capacity and performance monitoring
• Patching and backup management
• Disaster recovery testing
• Infrastructure project delivery