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SATCOM Network Support Specialist with Security Clearance

RmantrasHill Air Force Base, UT🇺🇸United States

Why this role stands out

Advance your career in critical satellite communications by providing essential technical and operational support to a vital defense agency, gaining invaluable experience with complex IP-based SATCOM networks. If you are a mid-senior level professional with a Security+ CE certification and a knack for troubleshooting IP and satellite modem configurations, this hybrid role offers a unique opportunity to contribute to national security. Apply now to join a dynamic team and grow your expertise in a mission-critical environment.

Quick overview

SeniorityMid Senior
Employment typeEmployee
Work modeHybrid
LocationHill Air Force Base, UT, United States

Job description

POSITION SUMMARY

This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Personnel shall provide support to an extremely complex IP-Based SATCOM network. Candidate will be “mission essential” and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available. Responsibilities Primary Responsibilities

  • Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
  • Monitor network events and element management failures in real-time on a 24x7x365 basis.
  • Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
  • Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
  • Remotely access and de-access customers into the IP/SATCOM networks
  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
  • Verify equipment is operating in the baseline configuration.
  • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications

  • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
  • Ability to work in a 24/7 operations environment.
  • Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
  • Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
  • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
  • Currently possess an active Secret security clearance.
  • Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs Required Education and Experience:
  • High school diploma and 2-4 years of experience.

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