Quick Overview
Job Description
Founded in 1997 in Harlingen, Texas, Pronto Insurance is a leading property and casualty (P&&C) insurance agency with a growing network of more than 200 locations across California and Texas. We are a trusted provider of affordable, accessible, and customized insurance solutions for individuals and families. Driven by a strong commitment to customer service, we offer a wide range of products, including auto, home, renters, and commercial insurance, ensuring our customers receive reliable protection at competitive rates.
Insurance Agency Manager
Hourly Base Pay + Uncapped Commissions && Sales Incentives
Schedule: Full time availability required (shifts may include weekends and holidays based on agency hours of operation).
Training: Fully paid comprehensive training. Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages—to hit performance targets. Execute daily grassroots marketing initiatives to build brand awareness and generate sales leads. Establish, monitor, and maintain strong business relationships to drive local marketing activities. Create and coordinate localized agency campaigns to drive revenue and foster customer appreciation.
Manage end-of-shift financial administrative tasks, including counting money, balancing the Daily Deposit Report, and preparing daily or nightly bank deposits. Maintain a clean, professional agency environment stocked with marketing materials and office supplies. Travel to various store locations as operationally needed. Recruit, train, coach, and develop sales agents to achieve performance goals. Foster a high-performing, customer-focused culture aligned with the Pronto service model. Coordinate agent and broker activities, including meetings, training sessions, and marketing initiatives.
Establish monthly and quarterly sales goals in collaboration with the District Manager or supervisor. Prepare and maintain sales reports and operational updates as required. Ensure managers and agents complete daily or nightly deposits accurately and on time. High School diploma or equivalent preferred. Customer service and Sales experience is highly preferred. Strong team-building and motivational skills; Bilingual skills (English/Spanish) are required for certain locations. Proficiency with computers and data entry is necessary to capture accurate client information quickly.
Paid Training: Comprehensive paid onboarding and training
~ Competitive Medical, Dental, and Vision plans.
~401(k) Retirement Plan, plus Short-Term Disability and Life Insurance coverage.
~ Paid Time Off: Earned paid vacations and paid company holidays.
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