Sales / Program Coordinator

The Sales Program Coordinator supports sales operations through auditing, program administration, pricing management, and reporting. The role also ensures accuracy, compliance, and operational efficiency.

Key Responsibilities
Sales Auditing & Accounting
Process special credits and ensure proper expense allocation
Track rebates, co-op, and promotional credits
Maintain supporting documentation and distribute monthly reports
Manage claim-back programs with appropriate documentation
Spiff Administration
Administer dealer credits and commissions
Prepare monthly and year-to-date reporting for spiffs and fees
Coordinate with third-party administrators
Audit claims on a regular basis, ensuring accuracy, resolving discrepancies, and enforcing policy timelines
Builder Programs
Track builder registrations and purchases
Monitor performance against program requirements and budgets
Provide reporting on open orders and year-to-date performance
Projects
Prepare project quotes and conduct monthly status reviews
Partner with Sales leadership to improve processes and clarify responsibilities
Model Home / Personal Use
Manage quoting and tracking
Ensure compliance with policies and audit claims for proper reimbursement
Pricing
Review and approve pricing sheets
Maintain dealer pricing tools and program-specific pricing
Support quoting tools and price book management
Compliance
Research pricing discrepancies and report findings to leadership
Maintain confidentiality and ensure adherence to company policies
Qualifications
Strong analytical and organizational skills
Experience in sales operations, accounting, or program management
Proficiency in Excel and reporting tools
High attention to detail with the ability to manage multiple priorities