Senior Program Manager, Solutions Engineering

Description:
Hybrid 4 Days a week on-site in Burbank, CA

Our client seeks a Senior Program Manager, Solutions Engineering to translate complex creative and operational challenges into scalable technology solutions. This stakeholder-facing role within the Tools, Workflows & Technology organization leads intake, discovery, requirements gathering, and solution evaluation. The position emphasizes problem definition and solution discovery before scope or implementation plans are established, partnering with Product and Engineering to drive implementation, adoption, and measurable outcomes.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $80.00 to $90.00/hr. w2

JN -17

Responsibilities:

• Lead intake, discovery, and problem-framing activities for workflow, tooling, automation, data, and technology initiatives.
• Translate stakeholder needs into clear business outcomes, requirements, process maps, user stories, dependencies, and acceptance criteria.
• Partner with Product Management to evaluate solutions using existing platforms, integrations, automations, or product enhancements.
• Collaborate with Engineering to ensure requirements are actionable, testable, and aligned with business needs.
• Drive initiatives through discovery, delivery coordination, business readiness, adoption, and outcome validation.
• Promote a platform-first and reuse-first mindset by leveraging existing tools, capabilities, automations, and AI-powered solutions.
• Identify opportunities to convert recurring business needs into reusable standards, patterns, workflows, or shared capabilities.
• Facilitate cross-functional discussions, manage risks and dependencies, and ensure stakeholder alignment.
• Create executive presentations, decision documents, training materials, and operational guidance.
• Utilize approved AI tools and agents to support research, documentation, intake routing, and requirements development.

Experience Requirements:

• 8+ years in Program Management, Technical Program Management, Product Operations, Business Analysis, Solutions Engineering, Business Systems, Creative Technology, or a related field.
• Proven experience leading complex, cross-functional initiatives from discovery through implementation and adoption.
• Background in gathering requirements, creating user stories, process flows, acceptance criteria, and technical handoffs.
• Ability to work effectively with Product Management and Engineering teams.
• Problem-solving, systems-thinking, prioritization, and organizational skills.
• Executive communication, presentation, facilitation, and stakeholder management abilities.
• Experience managing multiple initiatives simultaneously in fast-paced environments with competing priorities.

Education Requirements:
Bachelor's degree or equivalent experience.

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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