Helpdesk Analyst

Location: Scottsdale, AZ Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE - Monday to Friday

Responsibilities

• Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues.
• Identifies, researches and resolves the most complex technical problems.
• Being a Help Desk Support, responds to telephone, email and online requests for technical support.
• Documents, tracks, and monitors the problem using applicable systems and tools.
• Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue.
• May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members.

Qualifications

• May require an associate's degree or its equivalent.
• Typically reports to a supervisor or manager.
• Help Desk Support, has gained proficiency in multiple competencies relevant to the job.

Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!