Why This Role Stands Out
This remote Senior Engineer role at Helishores Inc. offers a fantastic opportunity to deepen your expertise in Managed File Transfer solutions and contribute to critical onboarding processes. You'll thrive here if you enjoy problem-solving and collaborating with diverse teams to ensure seamless data exchange, making this a compelling next step in your career.
Quick Overview
Job Description
Role: Senior Engineer (MoveIT)
Location: Remote
Job Description:
* Support the administration and operation of MoveIT Managed File Transfer environment.
* Onboard applications, business partners, and external clients onto the MoveIT platform.
* Review onboarding requirements, file specifications, schedules, connectivity details, encryption methods, certificates, and support contacts.
* Configure and validate trading partner accounts, user access, folders, workflows, routing, and transfer schedules.
* Coordinate connectivity testing and end-to-end file validation with application, business, security, network, and external partner teams.
* Monitor file transmissions and resolve failed, delayed, or incomplete transfers.
* Troubleshoot onboarding and production issues, perform root-cause analysis, and coordinate corrective actions.
* Support ServiceNow incidents, requests, changes, and onboarding-related tasks.
* Ensure onboarding activities comply with security, access management, change control, documentation, and audit requirements.
* Maintain onboarding records, SOPs, technical documentation, and audit evidence.
* Support access reviews, security remediation, vulnerability management, and audit-readiness activities.
Qualifications:
* Hands-on experience administering and supporting MoveIT or an equivalent Managed File Transfer platform.
* Experience onboarding applications, trading partners, and external clients in an enterprise environment.
* Strong knowledge of SFTP, FTPS, HTTPS, SSH, PGP encryption, SSL/TLS certificates, and secure file transfer protocols.
* Experience with file transfer monitoring, scheduling, automation, connectivity testing, and production troubleshooting.
* Experience working with ServiceNow incident, change, and request management processes.
* Understanding of enterprise security controls, access governance, audit requirements, and operational procedures.
* Experience supporting high-volume, business-critical production environments.
* Experience with IBM Sterling SFG, Connect:Direct, MOVEit, and related file transmission technologies is preferred.
* Strong analytical, communication, documentation, and stakeholder-management skills.
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