ServiceNow Specialist - ITSM, Automations & Integrations

XPT Software Australia Pty Ltd Contract

Servicenow Specialist

Melbourne/Sydney, Australia Posted on 09/25/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

We are looking for a ServiceNow Specialist to supportthe AMP account, responsible for the configuration, enhancement, and ongoingsupport of the ServiceNow platform.

Key Responsibilities:

• Configure and support ServiceNow ITSM modules, including Incident, Problem,Change, Request and Service Catalogue.

• Develop and maintain workflows, Flow Designer automations, Business Rules,Client Scripts and UI Policies.

• Support CMDB, including CI data quality, relationships, and ongoingmaintenance.

• Develop and support integrations using REST APIs, Integration Hub and MIDServer.

• Perform platform administration, troubleshooting and production support.

• Support platform upgrades, releases, testing and continuous improvementinitiatives.

• Work with business and technical stakeholders to understand requirements anddeliver effective ServiceNow solutions.

• Ensure solutions comply with security, governance and change-managementstandards.