Office Operations Assistant Heart and Vascular

• Location: Franklin, WI
• Facility: Franklin Medical office Building
• Department: Heart and Vascular
• Schedule: Part-time | Day Shift

• Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
• Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
• Answer telephones, screen calls, take messages, and provide essential clerical support.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences:

• 24 hours a week | Between M-F | 8:30 AM-5 PM | Days worked depends on provider's schedule, schedules are typically made out 1 month in advance | No weekends or major holidays
• 2 years of medical office or cardiology and EPIC experience